Updated, February 10, 2021
PFX Announces Key Executive Promotions and Appointments
New leads of Finance, Customer Experience, IT, Business Development, Marketing and Human Resources accelerate the Distributor’s growth.
PAWTUCKET, RI. –Pet Food Experts, a leading distributor of pet food and supplies in the independent pet specialty industry, announced today a number of senior leadership appointments fueling its ongoing growth trajectory.
“Today’s organizational announcement is another building block in our company’s transformative journey,” said Pet Food Experts President and Chief Executive Officer Michael Baker. “We’re moving quickly to structure our organization for faster growth so we can respond to the ever-changing needs of independent pet retailers and brand partners across the U.S. These leaders bring a wealth of industry knowledge, innovation, and experience from their respective industries and I look forward to working together as we scale and grow our business,” continued Baker.
The changes support work already underway to create a more agile organization focused on strategy, modernization, brand revitalization, and portfolio expansion.
Senior Leadership Appointments
Leaders assuming newly expanded responsibility in the organization include:
Vice President of Finance
Vice President of Customer Experience
Vice President of Information Technology
Vice President of Strategy & Business Development
Vice President of Human Resources
Vice President of Marketing
Director of Customer Experience & Strategic Accounts
Kelly Pye brings over a decade of sales, business development, and training expertise throughout her ten-year PFX tenure. She was instrumental in the company’s two lucrative acquisitions onboarding new retail partners and orchestrated the restructuring of the Inside Sales and Customer Experience teams. In her new role, Pye will lead the Customer Experience Team and bring an optimized approach to the end-to-end ordering, sales, and training processes. She will also expand and cultivate relationships with key strategic accounts nationwide. Prior to PFX, Kelly worked in the pet retail and floral industries and attended Johnson & Wales University.
Updated, November 20, 2020
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