“Between drivers to inside and outside sales, everyone treats us like family.”
Mark Hunsbedt
Owner, T&T Pet
“Pet Food Experts carries a lot of brands that I stock so being able to order most of my inventory from one place is really convenient. All their internal and external reps are friendly and helpful. They are always willing to go the extra mile to help you out with whatever issues you might be having.”
Teresa Machado
Pets Choice
“It's easy to do business with PFX. They find quality natural products and have a commitment to help us succeed. The staff understands the needs of each individual store and is very accommodating."
Jan Edwards
Pet Tracks
“PFX not only consistently carries the highest quality products but also looks to innovate with new lines, allowing some of the smaller stores like us to bring in products that we might not have exposure to. And their staff from onsite sales to customer service are amazing.”
Amy Kenkel
Leaps & Bones
“Both our outside and inside reps are fantastic, the customer service and accounting teams are friendly and efficient, and our driver is always courteous and pleasant. Definitely our favorite distributor for stocking our store.”
Ann Gloria Bowman
Clippers Canine Cafe
“All of the people we interact with at PFX are absolutely great at what they do. If I need customer service for questions, returns, orders, info on new products, they are always quick, knowledgeable and very helpful!”
Stephanie Wright
Bend Pet Express - Westside
Distribution is our expertise, but people are our focus. That’s how we build enduring partnerships: with fairness, respect, and trust. We hire genuinely nice human beings who are attentive and thoughtful, and who make it fun to do business. Efficiency, dependability, transparency, accountability — these make our relationships last. We value every one of those relationships over any transaction, and we care more about long-term success than short-term gains. Putting people first creates benefits that last.
You’re choosy about the merchandise you carry, and so are we. We don’t carry all the brands — only the inspired, innovative brands who care as much about people and the independent pet retail community as we do. We cultivate a deep knowledge of everything we carry and give you the information you need to choose the products that are right for your store, and educate and service your customers — and in turn, benefit your business.
15
k+
SKUs
160
Brands
500
$
k
in philanthropic support nationally
6500
+
Pet Specialty Retailers
