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Talk to customer experience team

Our customer experience team services independent pet specialty retailers from Washington State to Maine.

Toll Free: 800-637-7338

Drop us a line

Ask a question, express a concern, or just say hi! We’re more than happy to hear from you.

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A People-First Approach to Pet

Distribution is our expertise, but people are our focus. At PFX, we invest in the relationships that build businesses, support people and grow our industry. With a thoughtful approach to creating deep, long-lasting value, we put people at the center of everything we do. Because we know that when we do right by people, we ultimately do right by pets.


Humble Beginnings


Dive into Distribution


A Growing Portfolio


With more than eighty years and four generations of experience owning and running our own pet specialty stores, we understand what it takes for your business to succeed.

Along with accurate orders, high fill rates, and gold standard customer service, you can count on us to curate a portfolio of inspired, innovative brands dedicated to the success of the pet specialty channel.



An extension of your team, we provide all the advantages of a national distributor paired with the qualities you want in your people: well-prepared, action-oriented, able to solve problems, and find opportunities.

Committed to a smaller set of vendors, we give each one the attention and support they deserve. We want to see everyone in our community thrive.


We always go the distance for you.

Here are just some of the ways we measure up.



retail partners






Unique SKUs




of pet food donated

Eliminate the unknown and get notifications sent directly to your phone or email with Delivery Alerts from Pet Food Experts!