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Talk to customer experience team

Our customer experience team services independent pet specialty retailers from Washington State to Maine.

Toll Free: 800-637-7338

Drop us a line

Ask a question, express a concern, or just say hi! We’re more than happy to hear from you.

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INTRODUCING MARKETPLACE

Meet your new ordering hub! Meticulously designed to make stocking up a breeze. Save time, discover trends, and receive product recommendations — all from your phone or computer. 

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What's New?

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A SLEEK NEW LOOK

We moved some pixels around so you can have the same experience whether you’re on your smartphone, tablet, or computer.

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DISCOVER NEW PRODUCTS

Be the first to hear about new inventory with product recommendations handpicked by our resident AI-genius. 

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FIND PRODUCTS FASTER

Effortlessly browse categories with enhanced search and filtering options.

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iOS AND ANDROID APPS

Scan items directly into your cart from your phone or tablet.

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EASY REORDERING

Effortlessly and quickly reorder your essentials, saving valuable time.

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MORE UPGRADES TO COME

But wait, there's more good stuff on the horizon. We're always working to make your experience even better!

DESIGNED BY YOU, FOR YOU

Shaped by your valuable input, we've made it easier for you to stock up, find products faster than before, and effortlessly manage your orders. 

 

TAKE THE NEW SYSTEM FOR A SPIN!

Curious to learn more? Check out what other retailers are asking.

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"Your team hit it out of the park with this new ordering site. Everything is clear, easy to use, and the consolidated view is the best feature I've seen on any distributor site."

Michael, Owner, Rosie Bunny Bean Urban Pet Provisions

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